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Webster defines objectivity as, “treating or dealing with facts
without distortion by personal feelings or prejudices.” No
one can divorce feelings completely from decisions or judgments. Feelings
are part of being human and in fact, make us human. However, as
a business leader, you need to remain vigilant to make certain that feelings
don’t override facts.
People issues are fertile ground for distorting
objectivity. When
we think about the quality of our people, we often have our favorites. People
we have personally hired are in this category as well as people who have
qualities similar to our own. All of this can lead to a serious
leadership trap: overestimating the talent of your organization.
This is a common tendency we often observe, even
at the highest levels. It
can seriously impact performance, morale, and succession planning. One
way to avoid this trap is to BE AWARE and honest about your feelings
when it comes to people in your organization. As well, seeking
outside evaluations from time to time. A third party can see things
that you simply can’t.
Having strong people in the right roles is the
surest way to drive high performance. By accepting your human
vulnerabilities, you can protect your objectivity and increase your
chances for success.
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